Good coffee.
Clear pricing.

Yes. Choose “By team size” in the calculator and enter your total employee count. The starting estimate assumes 60% daily attendance, 50% of attendees drinking coffee, 1 cup per coffee drinker at work each day and 19 working days per month. You can adjust each assumption. These are illustrative inputs; attendance, visitors and coffee habits affect actual usage. We review cup counts during your trial. Billing is based on completed drinks, subject to the minimum spend.

The rates are stepped across your calendar-month usage. Each rate applies only to cups within its tier. For example, at 1,000 cups, the calculation is 300 cups at $1.49 each, 300 cups at $1.35 each, 400 cups at $1.25 each. That totals $1,352.00 excluding GST.

The 99c rate applies to cup 3,001 and every cup after that in the same calendar month. Cups in earlier tiers keep their corresponding rates, so your average cost per cup will be higher than 99c. The tiers start again each calendar month.

The minimum is $99.00 per week excluding GST, converted to $429.00 per month using 52 weeks ÷ 12 months. Your monthly coffee charge is the higher of the stepped usage charge and that monthly minimum. For example, 100 cups produce a $149.00 usage charge, so the $429.00 monthly minimum applies instead. The minimum is not added on top of your usage.

Each completed drink selected on the machine counts as one cup, including milk-only drinks. Hot water and cleaning or rinse cycles are excluded. We compare opening and closing beverage-counter readings for the billing period, remotely where telemetry is enabled or directly from the machine. Let us know if a drink fails or a reading looks wrong so we can review it.

Use of your recommended Dr. Coffee machine and milk fridge, fresh beans, standard installation, training, regular servicing and repairs. If we can’t fix your machine on the spot, we’ll replace it. Your team supplies milk and drinking cups, and handles daily cleaning and routine care between service visits.

We set a regular service schedule around your machine, coffee usage and workplace needs. Regular servicing is included in your per-cup plan and handled by ThisCoffee. We demonstrate the daily cleaning and care routine at installation. If a fault occurs, contact us straight away rather than waiting for your next service visit.

Our core range is the F15 and F2-H, with manufacturer-advised daily workloads of 100 and 300 cups respectively. All make one-touch fresh-milk drinks and come with a matched fridge. We assess daily usage, peak queues and space before recommending a machine. Pricing tiers reflect monthly cup usage; they are separate from the machine’s daily workload guide.

Standard installation, training, machine and fridge use, beans and regular servicing are included in your per-cup plan. If your workplace needs additional consumables, equipment extras or site works, we’ll list those separately in your quote before you decide. The examples and estimator on this page exclude those optional or site-specific items.

The per-cup rates and minimum spend are shown excluding GST. The monthly examples and estimator show both the amount excluding GST and the total including 10% GST.

There is no coffee usage charge or minimum spend during your two-week free trial. After one week, we check in to optimise your setup and refine your ongoing cost estimate using actual usage. If you continue, we record a new starting reading so trial drinks are excluded from your first bill.

Your service runs month to month, with no long-term lock-in contract. Your quote sets out the agreed billing arrangements, including any treatment of partial months, closures and credits.

We’ll be on site within one business day of you reporting a machine fault. If we can’t fix your machine on the spot, we’ll replace it. Contact ThisCoffee directly; we take care of support, repairs and replacement.